Why the council refused it
Barnet gave two refusal reasons. First, that the extension's size, width, massing and bulk made it an incongruous, unsympathetic addition, harmful to the character of the house and the surrounding area. Second, that its size and closeness to the boundary with the next-door neighbour would be visually obtrusive and overbearing from that neighbour's rear garden — causing loss of outlook, loss of amenity, and an increased sense of enclosure.
Both reasons cited the London Plan's design policy, two Barnet Local Plan policies, and the council's Residential Design Guidance SPD.